My Design Preference

If given the choice I choose research over testing. Not lab research but genuine user research in the early stages of a project. The reason is simple, I prefer finding solutions over finding problems.

Now this might seem a little backwards, but let me explain. Research is completed after a problem, however vague has been uncovered. For example, this doesn’t work, my system crashes, or productivity should be increased are all problems. Research is performed to uncover the solutions inherent to each of these.

Testing on the other hand is performed when a viable solution has been developed from research. At this point, testing uncovers new problems such as the system crashing, lagging, or solving a different problem than expected.

It is this distinction that I prefer research and uncovering solutions over realizing problems during testing.

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